We value our customers and understand how important it is to treat the data we capture correctly. We do not, nor will we ever sell, rent or loan any data to 3rd parties. Please see our privacy agreement for further informations. We use cookies to enhance your journey around the website, it allows us to show you products that we believe may be of interest to you. We do not hold or store your credit card details on this website.
Use of Personal Information
We process the personal information, which you provide us via this website through your registration for the Latest Offers Bulletin, Brochure Requests, online competitions, your visits to this website and other sites accessible from this website. We also collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your order and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our service to you.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our services.
Disclosures
We will not sell your personal information to third parties.
Privacy Statement & Security Statement
We treat the information that you provide to us as confidential information. We work to protect the security of your information during the transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you input. This allows your computer to communicate with our server in a way that is designed to prevent eavesdropping, tampering, or message forgery. You will also know when you are in a secure mode when the padlock or key icon in lower right-hand or left hand corner of the computer screen appears in the locked position. In addition, the first characters of the site address will change from 'http' to 'https' when accessing the server.
Your credit card data is transferred over this secure line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. After your information reaches us, it is stored on a secure server that sits behind firewalls designed to block unauthorised access outside of Surya Foods.
Whilst we take all reasonable steps to protect your personal information, data transmission over the Internet cannot be entirely secure. We therefore cannot guarantee the security of the information you disclose online and the use of our facilities (e.g. email) is at your own risk.
Surya Foods will not be liable for any damages or losses suffered directly or indirectly arising out of or in connection with unauthorised access, loss or corruption of personal data which you provide to us on this website.
Meeting the needs and expectations of our customers has always been our highest priority and that includes protecting your privacy. With advances in technology and legal developments we may need to change this privacy statement. We request that you refer to our website on a regular basis in order to ensure that you are aware of our most current Privacy Statement.
Press here Contact us and we’d be happy to help or alternatively, press on the live link to speak with us directly. (once the consumer presses on the highlighted contact us- email pop up appears)
We support a number of charities but our primary charity is World Food Aid. Click here for more information.
Yes we do, we can deliver to a number of your stores. Just let us know the details and we’d be happy to assist you.
We can deliver anywhere across the UK and Northern Ireland. We have a delivery charge if the minimum order is not achieved.
DELIVERY OPTIONS
Due to the current situation, the delivery time is three to four days.
There are two different delivery options available for delivery in the UK:
1. Two-day delivery; and
2. Standard delivery
TWO-DAY DELIVERY
Eligibility
Parcels going to addresses which postcodes begin as follows will be sent via two-day delivery:
E, EC, SE, SW, W, NW, N, WD, HA, EN, IG, RM, DA, BR, CR, SM, KT, TW and UB.
Parcels going to addresses which postcodes begin as follows are not eligible for the two-day delivery option and will be sent via standard delivery:
OX, SL, MK, AL, HP, LU, SG, CM, CO, SS, ME, CT, TN, BN, RH, GU and RG
Delivery time
We shall try to deliver within two business days after dispatch, including Saturdays but not Sundays and public holidays.
STANDARD DELIVERY
Parcels going to addresses which postcodes are not eligible for the two-day delivery option will be sent via standard delivery.
We shall try to delivery within five to seven business days after dispatch, including Saturdays but not Sundays and public holidays.
ALLOWED POSTCODES
(FREE delivery for amount over £400.00)
AL ,B ,BN ,BR ,CM ,CO ,CR ,CT ,CV ,DA ,DE ,DY ,E ,EC ,EN ,GU ,HA ,HP ,IG ,KT ,LE ,LU ,ME ,MK ,N ,NN ,NW ,OX ,RG ,RH ,RM ,SE ,SM ,SS ,SW ,TF ,TN ,TW ,UB ,W ,WC ,WD ,WS ,WV
ALLOWED FROZEN
PRODUCT POSTCODE
AL ,B ,BN ,BR ,CM ,CO ,CR ,CT ,CV ,DA ,DE ,DY ,E ,EC ,EN ,GU ,HA ,HP ,IG ,KT ,LE ,LU ,ME ,MK ,N ,NN ,NW ,OX ,RG ,RH ,RM ,SE ,SM ,SS ,SW ,TN ,TW ,UB ,W ,WD ,WS ,WV
(FREE delivery for amount over £1200.00)
IP ,S ,SA ,SK ,SN ,SO ,SP ,SR ,ST ,SY
(FREE delivery for amount over £1500.00)
AB ,BA ,BB ,BD ,BH ,BL ,BS ,CA ,CB ,CF ,CH ,CW ,DD ,DG ,DH ,DL ,DN ,DT ,EH ,EX ,FK ,FY ,G ,GL ,HD ,HG ,HR ,HU ,HX ,IV ,IW ,KA ,KW ,KY ,L ,LA ,LD ,LL ,LN ,LS ,M ,ML ,NE ,NEW ,NG ,NP ,NR ,OL ,PA ,PE ,PH ,PL ,PO ,PR ,SG ,SL ,TA ,TD ,TQ ,TR ,TS ,WA ,WF ,WN ,WR ,YO
SG ,SL
Postcode Areas
FOC
Charges
1 pallet
Full Pallet
400
49
1200
1500
Once you have placed an order with us, you will receive a confirmation via email. Additionally you will find previous orders, statements and Invoices in your personal “My Account” Area.
Please call us on 020 3411 6028 where we can assist you with you amendments – Telephone lines are open 9am to 6pm Monday to Friday.